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CANCELLATION POLICY

Lifetime Exchange & Buy-Back Policy:

We offer a Lifetime Exchange & Buy-Back Policy on all purchases made from us, within India. The product can be returned for buy- back or exchange on the basis of its current market value.

The value of the exchanged product after deductions will be credited to your e shop account with us. This remains valid can be used to purchase anything on our e-Shop.

If you choose to return the product for buyback, the buy-back value will be paid to you via online bank transfer within 10 days of receipt of the product.

Jewellery returned shall go through the Quality control procedure in order to process the credit /refund as per the mentioned categories.

 

CATEGORY

EXCHANGE VALUE

BUY BACK VALUE

Diamond & Gemstone Jewellery

85% of the value of jewellery (before tax amount shown in invoice)

80% of the value of jewellery (before tax amount shown in invoice)

Kundan/Polki Jewellery

80% of the value of jewellery (before tax amount shown in invoice)

75% of the value of jewellery (before tax amount shown in invoice)

Gold Jewellery

100% of net gold value at current market rate

100% of net gold value at current market rate